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About

We have all experienced personal changes in our lives, supporting our family and friends can, at times be difficult, due to distance, working commitments and family responsibilities.

'Sansum Cares' was created to support people who need a bit of help but don’t require full Care.

About with Sansum Cares

Your loved one might be able to live independently but may not be as mobile or able to do all the tasks that we normally take for granted. They might be lonely due to losing a loved one, unable to get out to see friends as much, or unable to drive to do the all-important grocery shopping and errands.

We believe that quality of life can be enhanced with support in gaining social connection and having help around the home.

If you are in a similar circumstance to what we have described, we would love to hear from you to see if we would be a suitable fit. During our initial meeting we would discuss our services available and understand all about you and your needs or the needs of a loved one.

Our dedicated, caring and compassionate support staff are fully vetted, hold an enhanced DBS certificate and complete a rigorous training programme to ensure you receive the best possible service. They are on hand to help you or your loved one to continue living their life independently in their own home and make everything just that little bit easier.

Companionship with Compassion…

Hundreds of thousands of elderly people are lonely and cut off from society in this country, especially those over the age of 75. According to Age UK, more than 2 million people in England over the age of 75 live alone, and more than a million older people say they go over a month without speaking to a friend, neighbour or family member.

People can become socially isolated for a variety of reasons, such as getting older or weaker, no longer being the hub of their family, leaving the workplace, the deaths of spouses and friends, or through disability or illness.

Whatever the cause, it’s shockingly easy to be left feeling alone and vulnerable, which can lead to depression and a serious decline in physical health and wellbeing.

At Sansum Cares, we can support with loneliness by either visiting and just having a cup of tea and a conversation, going for a walk, reading together or even supporting with transportation to local community events to encourage meeting new people helping to reduce the feeling of isolation and loneliness. This is something that is very important to us and a core value of ours.

Frequently Asked Questions

Here are some of our more commonly asked questions on our services, policies, and procedures.

Whether you’re a new visitor looking for information or an existing customer seeking clarification, our FAQ ensures you have all the essential details at your fingertips, making your experience with us smoother and more enjoyable.

If you find that these do not answer your questions don’t hesitate to get in touch with us or Make an Enquiry.

Call us for a chat or make an enquiry by email or using our online enquiry form. We can answer any questions you might have and then arrange a first welcome meeting to help us gain a full understanding of your requirements.

There is no obligation to book but this is an opportunity to meet us and see if both parties are the right fit. After our initial welcome meeting we can look to arrange a trial.

Contact Sansum Cares

Once agreed, we set up a monthly direct debit based on which options suits you best.

Call us for a chat, we can then find out about you or your family member, we will then arrange a first welcome meet, thus to gain a full understanding your requirements.

Our staff are fully trained to engage with our clients as a real person and we pride ourselves on being able to offer tailored requirements for each individual we are proud to serve.

Our services include;

Cleaning
Light Snack and Drink preparation
Assisted Meal preparation
Playing Board Games
Reading together
Light Maintenance
Light Gardening
Assisted Shopping
All Sansum Cares Services

We have all experienced personal changes in our lives, supporting our family and friends can, at times be difficult, due to distance, working commitments and family issues. ‘Sansum Cares’ was created to support people who need help, sometimes lonely, missing a loved one, can’t get out, fill those empty gaps, and just to have a cuppa with a friendly face.

We know how important our loved ones are, at Sansum Cares we hold this value at the centre of everything we do and strive to offer a personal touch to our services, taking the stress and worry out of everyday life and making things just that little bit easier.

Our company is built on empathy, commitment and understanding life circumstances change and if medical or nursing care is suddenly required then we would mutually agree to end your contract with immediate effect, there would not be further charges due in this case.

All staff are presented on arrival with the Sansum Cares uniform, identification badge and vetted through an enhanced DBS disclosure. If ever in doubt call our head office (Tel 01934 70 80 60) and ask for the payroll department to confirm our staff.

Consistency and familiarity is vital to our success in providing an excellent service which in turn gives trust and companionship between our staff and our clients. To ensure we attract the best staff to our company, all staff are on permanent employment contracts, so commitment from both sides is important to develop a good support network and achieve a long-standing partnership.

We would arrange an initial face to face meet and greet. This would then lead to a trial.

Our 2-week trial period works really well for our clients to ensure they are happy with their ‘tailored help’. During this process the client would be able to meet their dedicated Sansum Cares Companion and decide if they wish to enter an agreement. Again, during this process, there is no obligation as we want to make sure that this is what will be best suited to both parties.

If we agree to proceed at this stage a 6-month commitment would be signed. This arrangement can roll over every 6 months if both parties agree.

Loved by our customers

Discover what our wonderful customers have to say about their experiences with our help and support we have been able to provide them. Our testimonials highlight how our trusted staff have been able to relieve the pressure of everyday life when living alone, or not being able to do tasks that we normally take for granted.

These stories reflect our commitment to our clients in helping them with our services, completely tailored to their needs and positively impacting their lives and the lives of their families.